" It would be nice in the future when ordering that the approximate time that is required is explained to the customer. Service man was knowledgeable and professional. " J . M from Shawnee Mission, KS on October 6th, 2018 (4 / 5)
" Great explanation and help!" D . A from Kansas City, MO on September 28th, 2018 (4 / 5)
" Flushed tankless water heater " K . K from Kansas City, MO on September 28th, 2018 (4 / 5)
" James was fantastic, he went above and beyond. Every service provider we've had from r mech " L . T from Kansas City, MO on December 22nd, 2017 (4 / 5)
" James was professional, arrived on time, & took the time to explain the procedure of cleaning my tankless water heater." P . F from Kansas City, MO on November 30th, 2017 (4 / 5)
"Work was good but too high priced." J . from Shawnee Mission, KS on November 16th, 2017 (4 / 5)
" Service tech James Rhea gets a 5....weekend service
Support gets a 2....called in on a Saturday morning for a
Call on Monday and the message wasn’t passed on. The
Lady answering the phone said she wasn’t near a terminal
But would make sure we got on the schedule for Monday.
It didn’t happen. My wife called in Monday and got a Tuesday
Appointment that worked out ok but you can do better than that.
James is a great tech though and we will call for him again..." L . L from Blue Springs, MO on October 26th, 2017 (4 / 5)
"Did great, there was a scheduling mishap that put it to a four. Otherwise 5 star. " A . S from Lees Summit, MO on October 25th, 2017 (4 / 5)
" We needed some parts and Re waiting for them. Once that is done I will finish this but anticipate it being a 5." L . B from Lathrop, MO on October 24th, 2017 (4 / 5)
"I was very happy with Kyle's arrival time and friendliness this morning. However, the problem wasn't able to be fixed since it turned out to not be a plumbing issue, now there's a hole in the ceiling, and the price was more than the diagnosis fee I was expecting since I unknowingly had to pay for an hour of service, too. I don't blame him for the issue being out of his area, but now there is more repair to do and it was already more expensive than I was told over the phone so I'm not overly thrilled." S . from Shawnee Mission, KS on August 29th, 2017 (4 / 5)
"Thank you for taking the time to review us. We greatly appreciate the feedback.
We depend on our customers feedback to let us know how we are doing.
Once again thank you and if you have any questions please call 816-920-5955
" - R - Mech