"Jeremy did a really good job." J . S from Kc, MO on July 26th, 2015 (5 / 5)
"very good work done by your people. Thanks for a job well done." L . M from Blue Springs, MO on July 26th, 2015 (5 / 5)
"I made the appointment and specified three tasks. Only one was completed. Nothing since." R . A from Kansas City, MO on July 24th, 2015 (2 / 5)
"Day 1: Called just after 5pm for services and was ok paying the extra $99 for "after hours" service. Had tried a few things myself and had been without ac since I returned from vacation on Saturday. This was Monday. Tech said unit was low on charge. After adding 2 lbs of R22 at $89 per lb he determined the unit to have a bad TXV. He did not have the part on his truck. He stated he would get the part the next day and call me before 8am to determine if this was warranty work and set up a time to return for the repairs.
Day 2: I took off work thinking the tech would return sometime that day to replace the TXV. Did not hear from him all morning and I finally had to call at 10:30am. I was put on hold several times and told they could repair it the following week. After I refused they said he could return between 3 and 5 on Wednesday. I gave the dispatcher my cell number and said to make sure they call that number.
Day 3: Did not hear from anyone all day. I left work early at 3pm and arrived at home at 3:30. At 5pm I finally called dispatch and found out the tech had showed up at 3pm and nobody was home. Checked my phone and of course they had called my home phone to tell me he was on his way. Was told he would return after dinner. He arrived at 6:30pm, pumped down my unit and then informed me he had been given the wrong part. He would have to return Thursday at 3 to 5 again to repair the unit.
4 days without AC is unacceptable when I call a reputable company and am given the runaround. I will await my final outcome to make my final report to Angies List since that is where I went to begin with so I could get fast reliable service. " J . H from Lee\'s Summit, MO on July 23rd, 2015 (1 / 5)
"Josh showed up on time and immediately diagnosed the issue with my air-conditioner. He was very courteous and professional. I've had other companies out to service the air conditioner before, but I will be calling your company if I need service in the future." E . S from Kansas City, MO on July 22nd, 2015 (5 / 5)
"Alfonzo called before coming and then arrived promptly. He got right to work checking my air conditioner. He was very good about making sure that all my questions were answered. He was very thorough and left my furnace area clean and neat. My invoice, followed by the invoice showing my payment, were sent promptly by email. An excellent experience! Thank you!" C . D from Overland Park, KS on July 22nd, 2015 (5 / 5)
"Alfredo was very good and patient trying to trace a very difficult noise problem." S . H from Lees Summit, MO on July 22nd, 2015 (4 / 5)
"The technician was very good and patient. We were trying to find a difficult noise problem." S . H from Lees Summit, MO on July 21st, 2015 (4 / 5)
"I had a very good experience.
The guys that came were very professional, knowledgeable and polite.
They asked questions explained what they were doing or what needed to be done. " M . J from Kansas City, MO on July 20th, 2015 (5 / 5)
"The guys were great. The issue was resolved quickly. " W . D from Olathe, KS on July 17th, 2015 (5 / 5)