Reviews

Kansas City's HVAC & Tankless Experts


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R - Mech

starstarstarstarhalf star 4.8 / 5 | 1693 Total Reviews

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J . R from Lenexa, KS on March 30th, 2015
starstarstarstarstar(5 / 5)
"Tried to schedule an appt with Roy at a rental property. I received a call back that evening but they could not schedule me as they said Roy had not input required info. They were going to call back first thing in the morning. I had to call back mid morning as I received no call. I scheduled for 9am the next morning and differentiated the difference in rental address where the water heater was to be installed and my billing address. I confirmed that 9am was his first appointment of the day. I arrived at rental at 9am and called to check on Roy's delay. I was told that he had an emergency call and besides there is a two hour window. Really? This was news to me. Roy arrived at the rental by 10. I received a call from my husband at home (billing address) that stated Cole the other plumber with the water heater was standing in front of him. Really???? Some serious changes need to be made with office staff. I've used Roy's services the past few years and like the quality of his work as well as his integrity but the office procedures leave something to be desired. Service with Roy was excellent. Service with office staff was below average. "
B . H from Lenexa, KS on March 30th, 2015
starstar(2 / 5)
"I have tried to call you but there is no answer. Kyle came last night and thought he had fixed the basement toilet that he had worked on Friday. He said to check the towel we put around it and check in the AM. The whole bathroom and attached closet is soaked with water this AM. Two of the toilets he worked on upstairs I decided to check and there was leaking around the turn off valve in one bathroom and the guest bathroom he replaced the $169.00 part because it was letting the toilet fill too high he said. I had no problem with this toilet but had ask that all be checked when I called in. This toilet now is ruining to the top and doesn't sop running so I turned the water off. I need someone to fix whatever is going on. I know this is Sunday but I have a mess!!!!!"
V . V from Linwood, KS on March 29th, 2015
star(1 / 5)
"This young man was very honest and helpful. I hope to use him again. "
V . V from Linwood, KS on March 29th, 2015
starstarstarstarstar(5 / 5)
"I am VERY pleased with your service! The tech was a little late because his last job ran over, but that was alright because he did such a bang-up job when he got here. The tub has never been so good and I've lived here for 19 years! It's AWESOME!! AND he cleaned out my sink stopper, too."
A . C from Kansas City, MO on March 27th, 2015
starstarstarstarstar(5 / 5)
"I was very happy with the dedication of the installer and it was a difficult installation."
B . M from Gardner, KS on March 27th, 2015
starstarstarstarstar(5 / 5)
"I was very happy with the dedication of the installer and it was a difficult installation."
B . M from Gardner, KS on March 27th, 2015
starstarstarstarstar(5 / 5)
"I was very happy with the dedication of the installer and it was a difficult installation."
B . M from Gardner, KS on March 27th, 2015
starstarstarstarstar(5 / 5)
"Cole was kind, fast and thorough is completing the work "
M . M from Overland Park, KS on March 26th, 2015
starstarstarstarstar(5 / 5)
"Cole was kind, fast and thorough is completing the work "
M . M from Overland Park, KS on March 26th, 2015
starstarstarstarstar(5 / 5)

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1421 Wabash Ave, Kansas City , MO 64127

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