"They were very professional and seemed to know what they were talking about. I admit they did go out of their way to try and help but I'm still sitting here with a bathtub I can't use and am really upset because I've been stood up twice by Roy who I last spoke to on ThursdayThursday night and he distinctly told me he would stop by my house Friday and give me a quote on installing a new tub, but just as he did the Friday before this Friday I received no phone call and he never showed up. So what am I suppose to do now? ?????" S . H from Imdependence, MO on April 25th, 2015 (2 / 5)
"The technecion was very thorough." R . P from Independence, MO on April 25th, 2015 (5 / 5)
"Really good job. Thanks" J . C from Kansas City, MO on April 23rd, 2015 (5 / 5)
"Nathan was prompt, actually early but he called first, so that was fine. He changed the filter and explained the one thing he found that might become problematic." P . N from Kansas City, MO on April 22nd, 2015 (5 / 5)
"Good job. Technician explained what he was going to do and why. I suggest/urge you to relay the trip charge of $49 to the customer at the time the price for the service is quoted as I was taken aback that there was one until the technician did the billing." S . E from Overland Park, KS on April 22nd, 2015 (5 / 5)
"Thanks for replacing the faucet at the Restoration Hardware. The only thing the tech forgot to do was check in and out of the IVR as stated on the work order. We just need to make sure the techs follow the protocol on the work order as required. New faucet looks great. " C . W from Salt Lake City, UT on April 21st, 2015 (4 / 5)
"Kyle was prompt (early actually!), courteous and amazingly efficient! Her reviewed my options with me and helped me decide on the best course of action. I am VERY happy with the service I received from him today and request him specifically next time I need any plumbing work done. Great job!" E . E from Lee\'s Summit, MO on April 21st, 2015 (5 / 5)
"I just wanted to take a moment to express our complete
Satisfaction in the work performed in the last
Two Rmech service calls. Both were performed
By Kyle Coker, and we cannot say enough about his
Professionalism and efficiency.
Kyle diagnosed and fixed a faucet flow issue
And in doing so, saved us having to replace an expensive kitchen faucet on his first visit. During that visit, I inquired about a potential
Water Heater efficiency issue and Kyle took the time
To take a look.
During his inspection he found a small leak, a compromise
In the tank that was not repairable. He also
Noted that the two tank set up was plumbed improperly.
Within a week after his evaluation, the tank leak became larger
And needed replacement. I called RMech, requested Kyle, and
Within 24 hours, I had two properly plumbed
Water heaters that work great ! My two daughters have
Yet to run out of hot water, an almost daily occurrence
He was professional, explained the why and
How he was going to fix our issues and
Did just that. A clean, efficient install that included
Clean up and removal of two units.
If you need a plumber or HVAC
Service, I would highly recommend
RMech andKyle Coker.
Literally the best service we
Have received since relocating to KC and
Rmech has now been in our home a total
Of 4x in 2014/2015.
Chris in KC" C . W from Kansas City, MO on April 21st, 2015 (5 / 5)
"Our appt did not originally get scheduled properly on the day expected due to the scheduler having quit, we were asked to purchase an additional component of over $200.00 that was not required-seemed more like a sales pitch. It seems like poor management and organization in getting something scheduled and set up, but the technician that came out was great and did job as expected, was courteous and professional and actually charged us the correct and quoted price. Kuddos to the technician. :) " N . B from Excelsior Springs, MO on April 18th, 2015 (3 / 5)
"Nathan was on time, polite & did a good job. What more can we ask for?" V . F from Kansas City, MO on April 17th, 2015 (5 / 5)