Reviews

Kansas City's HVAC & Tankless Experts


See what our Customers are saying.

R - Mech

starstarstarstarhalf star 4.8 / 5 | 1693 Total Reviews

Leave A Review

Rating:


"This is kind of hard to rate. - We were dealing with a contained smell in the basement - but no leaking or flooding. The Initial visit to the house seemed more like a introduction - "Yep, you've got a smell" let's schedule a 2nd visit so we can narrow down the source- and it's going to require 2 guys. - WHAT - why are you here!! NOT HAPPY. We then called someone else out to give us the same diagnosis/ at double the price of the introduction call- However the plumber had somewhat of a conscious and told us honestly what he thought was wrong. But still wouldn't fix it during the intro call). R-Mech called back and rectified the first visit and we scheduled the follow-up. --They came out - assessed the problem a little more thoroughly - found the problem (same problem the second guy described) and fixed it. --- Here's the rub. -- WHY did it take 2 visits -- You could have fixed it with the first call out and used 1 guy- charge the call + what it takes to fix the problem. --- Instead, we took time off work on 4 days (2 days our fault) - You sent a truck out on 2 occasions and used 3 guys (which I know we paid for) - for a one visit, one guy job converting an old s-trap to a p-trap in a basement bar. So 3 stars for following up with us and not doing the unnecessary test. "
C . from Kansas City, MO on April 7th, 2017
starstarstar(3 / 5)
"Robbie was very courteous and respectful of my home and my time. I will definitely be contacting R-Mech again in the future should any other plumbing issues arise."
D . S from Blue Springs, MO on March 30th, 2017
starstarstarstar(4 / 5)
"James Rhea was my technician. He was very efficient in getting job done in a timely manner. Kudos to James Rhea! "
J . S from Kansas City, MO on March 30th, 2017
starstarstarstarstar(5 / 5)
" Very good job took time to explain everything and options going forward. "
Z . P from Grandview, MO on March 30th, 2017
starstarstarstarstar(5 / 5)
" Robbie was very personable and did a good job of keeping me posted on his progress. He also alerted me to factors that might cause plumbing issues in the future. Overall, I was totally satisfied with the service. "
T . T from Shawnee Mission, KS on March 30th, 2017
starstarstarstarstar(5 / 5)
" Tried to upscale us. Not very impressed"
C . M from Lees Summit, MO on March 29th, 2017
starstar(2 / 5)
" Friendly, honest and Quick!"
A . D from Kansas City, MO on March 29th, 2017
starstarstarstarstar(5 / 5)
" Placed emergency call to repair burst water heater. Plumber showed up quickly and made the repairs."
A . R from Kansas City, MO on March 29th, 2017
starstarstarstarstar(5 / 5)
" Purchased an Angie's list coupon to have a faucet replaced. Performed services exactly as quoted, on time in less than an hour and left all areas clean and pointed out an area to keep an eye on. Will DEFINITELY use R-Mech for any future plumbing needs."
T . S from Shawnee Mission, KS on March 28th, 2017
starstarstarstarstar(5 / 5)
"Shawn and his team have done and excellent job and have been great to work with! I had a complicated frozen pipe issue where they had to make two trips to locate and insulate the problem causing the frozen bathroom pipes. Secondly Shawn helped in identifying some insulation issues within my home that I now have now recently worked to repair. I've already noticed some positive changes from the insulation improvement. Very professional, prompt, courteous, and I would recommend Shawn and R MECH to anyone. Great work! "
K . from Stilwell, KS on March 26th, 2017
starstarstarstarstar(5 / 5)

THANKS FOR VISITING



1421 Wabash Ave, Kansas City , MO 64127

816-920-5955



© MyPointNow 2017